Frequently Asked Questions

Click on the plus sign next to the topic you are interested in to view the questions and answers

If your question is not answered here – use the form at the bottom of the page to ask it.

 

Computers Morphic Will Work on

Installation and Software Details

Performance, Safety, Memory Usage

Benefits of Morphic for Different Groups

Morphic’s Basic Features

Morphic’s Plus Subscription Features

Enterprise Installations Questions

Accessibility and Assistive Technologies

Cost

Customer Support and Contact Information

Privacy

How it Works

About Us and Morphic’s Origins

How Can I Help (with word, deed, or funding)?

Which computers (and versions) does Morphic work on?

Morphic works on

  • any Windows 10 version newer than 2018 (1903 and higher).
  • Any macOS version from Mojave onward (10.14 and higher). This includes Catalina, Big Sur, and Monterey.

If you have an old version of Windows 10 or macOS – you can update it to a newer version for free. (Some very old computers will not run Windows 10 or Catalina.)

Does Morphic work on tablets and/or mobile devices?

  • Morphic will run onWindows 10 tablet computers.
  • Morphic does not run on iPads or any iOS or Android device.

The reason is that these mobile devices use a security system that does not allow any software (like Morphic) to interact or affect any other software or operating system settings. So for these platforms, Morphic would have to be implemented by the manufacturer themselves (Apple or Google) who could install it with the privileges it needs to operate.

Will it work on computers with touchscreens?

  •  Yes. Morphic works on touch screen computers, as long as they are running a recent version of either Windows 10 (1903 or higher) or macOS (Catalina 10.14 or higher).

Do you need to install Morphic on a computer for it to work?

  • Yes. Morphic has to be installed on each computer that you want to use it on.
  • Installation takes less than a minute.

Can I use the MorphicBar when I am on a different computer?

  • Yes. You can use the standard MorphicBar on any computer where Morphic is installed.
  • You can ALSO use any custom MorphicBar(s) you have by just signing into Morphic (using the sign in item on the Morphic menu)

Note: If you have a Plus subscription, then you can make custom MorphicBars for yourself. If not – then someone with a Plus subscription can make one for you.

Will Morphic work on machines that are locked down?

  • Morphic works on computers that are “locked down” (so that software cannot be installed). But you cannot install it yourself. It would have to be installed and given the privileges it needs to operate by the IT department that locked the computer down.
  • We currently have Morphic running on a wide range of computers that are locked down in libraries and other public locations.
  • If your IT Department wants to install it – have them contact our software engineers by sending a note to support@morphic.org. The basic Enterprise version is free.

How do you install Morphic?

  • Morphic installs just like any other program on the Mac or Windows. It installs in less than a minute.
  • Detailed installation directions, as well as a step-by-step video, are available using the links below:
  • On computers not intended for personal use, such as work or library computers, Morphic would need to be installed by the IT department.

Do you need to install Morphic on a computer for it to work?

  • Yes. Morphic has to be installed on each computer that you want to use it on.
  • It is quick and easy.

 

Can I install Morphic myself?

  • Yes, you can install Morphic yourself on your computer if you have Administrator privileges on your computer – you can install it yourself.
  • Otherwise, whoever normally installs software on your computer should install Morphic.

 

Do I need admin privileges to install Morphic?

  • Yes. The person installing Morphic has to have Administrator privileges on the computer.

Do I need a subscription to install Morphic?

  • You do not need a Plus subscription to install Morphic. The Plus subscription is only needed if you want to create custom MorphicBars yourself.
  • The basic features of Morphic are available for free. Morphic with all of its Basic features can be installed (for free) by anyone on their computer(s).

Can I install my Morphic Plus subscription on someone else’s computer?

  • With permission, you can install Morphic on anyone’s computer.
  • Organizations can install a copy of the free institutional version of Morphic on their computers.
  • Once any version of Morphic is installed on a computer – anyone that has a custom MorphicBar can call it up on that computer – whether they created the MorphicBar themselves – or if someone made a custom MorphicBar for them.
    • Note:  A Plus subscription is not needed to use a custom MorphicBar. It is only needed to create them.  Custom MorphicBars will work on any computer with Morphic on it.
    • If you have a Plus subscription, you can create custom bars for yourself or for others – up to the limit of your subscription.
    • If others want to create their own custom MorphicBars, they would need to get a Plus subscription for themselves.
    • If someone else has a Plus subscription – they can create a custom MorphicBar for you – and you can use it without having a plus subscription yourself.

How often will I need to update my Morphic software?

  • If you have Morphic on your personal computer, it will automatically notify you whenever there is a new update available.
    • You can either choose to update or skip and update.
    • Updating will get you new features as well as bug fixes.
  • For organizations where an IT department maintains the computers, it would be the IT department that would apply the updates.
    • The IT department would be informed of updates, and what they contain.
    • They can then apply the update or not as they wish and when they wish.

Is Morphic safe? Has it been tested? Can it hurt my computer?

  • Each version of Morphic undergoes rigorous testing on many different machines and different versions so the operating system before it is released.
    • There have been no incidents of Morphic ever harming a computer.
  • If you have any trouble with Morphic at any time – send a note to support@morphic.org. You will get a prompt response.

 

What impact do firewalls, antivirus software and ad blockers have on Morphic - or Morphic have on them?

  • Firewalls – Morphic is designed to use standard ports through the firewall and so should work without problem for most firewalls. Specifically, Morphic uses port 443 (https). People or places that block email addresses should allow “ *.morphic.org
  • AntiVirus – Morphic should not interfere with antivirus software and antivirus software should not interfere with Morphic.
  • Ad Blockers – Morphic does not interact with ad blockers, unless the Focus feature is turned on.
    • If a person is trying to use the Focus feature, this can be configured to turn ad blockers on and off if a person desires.

 

How much access to the computer's operating system does Morphic need to have?

Will Morphic slow my computer down?

  • No. Morphic runs in the background and uses almost no computer power or memory.
  • So it can always be on (either visible or hidden) and it will not affect computer performance.

How much space does Morphic use on my computer?

  • Morphic is very small. Morphic uses 60.8 MB on a Mac and about twice that on Windows.
    • For comparison – 60 MB is 36 times smaller than Word and 5 times smaller than Skype.
  • When running it uses just 15 MB of memory.
    • For comparison – that is only a small fraction of a single percent of the memory in a 4 GB computer.

Is Morphic secure?

  • Morphic is very secure, it doesn’t gather any personal information other than the email you use to sign in – which is encrypted using industry standard encryption techniques for usernames and passwords.
  • Your email and all of your settings (if you ever save them) are encrypted both in transit and in storage.

Is it in the cloud or on my computer?

  • Morphic runs almost entirely locally on your computer.
  • If you choose to save your settings to the cloud (so that you can apply them to another computer) or you create custom MorphicBars, those aspects use storage in the cloud.
  • If you do not – then Morphic runs completely on your computer.
    Note: Companies can choose to run the cloud components entirely within their own cloud if they choose.

How do I access the information in the cloud?

  • When you sign in to Morphic, your saved settings and any custom MorphicBar(s) are brought down and applied to the computer.
  • You can choose how your saved settings are applied by using the Morphic menu. 
  • When you sign out of Morphic, all of your applied settings and custom MorphicBars disappear from the computer. 
    • On a public computer, signing out of the computer automatically signs you out of Morphic as well. 

Can I delete all of my personal information at any time?

  • Yes. You can delete your personal information at any time by sending an email to support@morphic.org and request that your account and all settings be deleted. After we confirm that the delete instructions came from you, the information will be deleted.
  • This includes your account, all the settings you saved (if any) and any MorphicBars you created. (The only personal information that we have stored about you.)
  • This action is not reversible, of course – since we would no longer have any of the information after it is deleted.

How can Morphic help people with different disabilities?

  • This question is too long to answer here. Check out our website pages https://morphic.org. They are constantly being updated with new stories of the ways in which Morphic is helping people with different types, degrees, and combinations of disabilities.

Note: If you have a story about how Morphic has helped you – please send it to us by emailing info@morphic.org. We can keep it to ourselves or post it with or without your name. But we are always interested in hearing about the new ways people have found to use Morphic.

 

Can Morphic benefit someone who is deaf-blind?

  • Yes. Morphic could be used to configure a public computer for people who are deaf-blind. For example, for any of us who have our computer set up the way we wanted, we can use Morphic to capture the accessibility, usability, and assistive technology settings on our computer. We can then go to a public computer that has Morphic installed, and have that computer be set up just like our personal computer. If that public site also supports Morphic’s installation on demand, then any assistive technologies we need could be automatically downloaded to that computer including drivers for a Braille display (if a person had one with them).
  • Morphic could also be useful in the workplace. If the company supports Morphic’s instant-setup function, they could use this feature to set up the office computer to be just like a person’s home computer.
  • They (or another person helping them) can create custom MorphicBars with just the features that they need, or commonly use, so that they have easy 1-click access to them.

 

Can Morphic help individuals who use alternate hardware devices to access their computer such as switches or a braille display?

  • Yes. Morphic cannot deliver hardware on demand of course — but if a person brings their adaptive hardware with them, sites or computers that have Morphic’s Installation on Demand (IoD) feature enabled could have Morphic install the drivers and software needed to work with that adapter switch, braille display, etc.
    • For example, someone might bring a special switch to the library – Morphic could download and install the drivers for that switch including any software to go with it (as long as it was in our list of supported software – which is constantly expanding).
    • Or if someone brings a braille display to the library, Morphic could automatically install the necessary drivers in order for the braille display to work.
  • We are constantly looking at new pieces of assistive technology (software and hardware) that can be supported with Morphic. If you have a piece of AT that you would like to use Morphic with, send an email to support@morphic.org to see if we already support it or can add support for your assistive technology.

Has this been tested on apps for people with autism – such as apps with prompts?

  • Morphic can turn many apps on and off and configure their settings, including apps for people with autism. If you have one that you would like to use Morphic with, send an email to support@morphic.org to see if we already support it or can add support for your assistive technology.
  • Morphic also has a new feature that will be out this Fall called Focus that can be used by people who have trouble focusing. This feature can block interruptions and apps at times when a person is trying to focus.

Where can I learn about all of the basic features available on Morphic as well as those that come with a Plus subscription?

Where can I find specific detailed information on each of the Morphic features?

Can I modify any of the features included on my basic MorphicBar, or do I have to have a Plus subscription to do this?

  •  You must have a Plus subscription to create custom MorphicBars.
    • Enterprises do have the ability to add up to 3 buttons on the basic MorphicBar as part of a Free Enterprise Installation.

How does Morphic help reduce glare?

  • Morphic helps reduce glare through our Contrast, Dark, and Night features.
    • The Contrast feature can increase or decrease the differenct between the light and dark parts of the screen or change it from mostly white to mostly dark  (whereas dark mode only works with apps that support it).
    • The Dark Mode – which is supported by many applications, provides a dark background with white or light text.
    • The “Night Lite” or “Night Shift” feature reduces the blue-light coming from the screen, making it yellower and reducing glare.
    • All three are adjustable by right clicking on the MorphicBar buttons and selecting “Settings”.
  • All three are adjustable by right clicking on the MorphicBar buttons and selecting “Settings”

Can I change mouse pointer size or sensitivity?

  • Yes. You can find these by
    • right clicking on the Morphic icon on the MorphicBar or the icon in the tray
    • selecting “More settings to make the computer easier” from the menu
    • then selecting “Pointer size” or “Mouse Settings”

What’s the difference between Morphic and the Morphic Plus subscription?

Can I make the bar vertical instead of horizontal?

  • At the present time, the basic MorphicBar is horizontal and custom MorphicBars are vertical.
  • If you would like a vertical version of the basic MorphicBar, you can make a custom MorphicBar that has the same buttons as the basic MorphicBar.

 

If I’ve created a MorphicBar using my Plus subscription, does that bar show up automatically on any other computer that has Morphic installed?

  • Yes. If Morphic is installed on any computer, you can sign into Morphic and your custom MorphicBar will appear on that computer.
  • If you have multiple MorphicBars, you can use the “Switch MorphicBar” item in the Morphic menu to switch between them (See next.) 

 

How do I switch between MorphicBars? If I add a custom MorphicBar - do I still have access to the Basic Bar?

  • You can easily switch between all of the MorphicBars you have by clicking on the Morphic icon on the MorphicBar (on your computer) and selecting “Switch MorphicBar” to whichever MorphicBar you want.
  • You will notice that the Basic MorphicBar is always available in that list. When you select a custom MorphicBar – it will replace the basic MorphicBar (or the MorphicBar of the organization if you are at a shared computer – for example at a library). You can always switch back to the Basic MorphicBar (or organization’s MorphicBar ) at any time using “Switch MorphicBar” in the Morphic menu.
  • If you want to have the basic features available while using your custom MorphicBar, you can add those features to your custom MorphicBar.
    • All of the basic features of Morphic are available when building a custom MorphicBar.
    • Note: If you put more buttons on the MorphicBar than will fit on the bar at your screen resolution, then the remaining buttons will automatically slide into the “side drawer” of the MorphicBar.  When this happens, a small arrow in a circle will appear next to the Morphic icon.  Click on that circle-arrow and the drawer will slide out displaying the rest of the buttons for you to use.

 

I signed in on a public computer (i.e. at the library) and one of the buttons in my custom MorphicBar did not show up. Where is it?

  • There are a few reasons this might happen.
    • If you have a new feature in your MorphicBar and the library is not running the most recent version of Morphic – then the button may be newer than the version of Morphic installed (so it will not show). If this is the cause – the problem will go away when the library updates their version of Morphic.
    • You have a button in your MorphicBar that only works on a Mac and you are using a Windows computer (or vice versa).
    • You have more buttons on your MorphicBar that will fit vertically on your screen (given your current screen size). In this case, the buttons on the bottom of your MorphicBar will slide over into a “side drawer” on the MorphicBar. If this happens, you can click on the arrow near the Morphic icon on the MorphicBar and the drawer will open. The drawer will contain the rest of your buttons.

What is QuickAssist?

  • Quick Assist is a program built into every copy of Windows.
  • It allows a person on one Windows computer to be able to see and control another person’s computer in order to help them.
  • Quick Assist only allows a person to see or control another person’s computer if the other person specifically gives them permission to do so each time.
  • Morphic provides a convenient Quick Assist button that can be used to make it easy for someone to launch Quick Assist if someone is trying to help them remotely.

Why does my bar break into two when I am customizing and when I collapse it only shows the icons I added first?

  • If you have more buttons on your MorphicBar than will fit vertically on your screen (given your current screen size), the buttons on the bottom of your MorphicBar will slide over into a “side drawer” on the MorphicBar. If this happens, you can click on the arrow near the Morphic icon on the MorphicBar and the drawer will open and you will be able to see the rest of your buttons.
  • On your computer, these buttons will appear on the main MorphicBar if they will fit on your screen (depending on your screen size). Any that will not fit on that computer’s screen will slide over into the side drawer.

Can I add a custom image for my buttons?

  • Not at the present time.

Why doesn’t my bar update automatically if I save it on the website? How can I get it to update?

  • If the bar does not automatically change on your computer when you click SAVE on the Custom MorphicBar Tool page, click on the Morphic Icon on the MorphicBar on your computer, then select “Switch MorphicBar” and then select or re-select the MorphicBar you want to see.

How can I change my custom MorphicBar to be horizontal?

  • You cannot make a custom MorphicBar appear horizontal at this time. You can switch to the basic MorphicBar – which is horizontal – by:
    • Opening the Morphic menu (click on the Morphic icon on the MorphicBar)
    • Choose “Switch MorphicBar”
    • Choose “Basic MorphicBar”

When I decrease text size, is there a way to keep my MorphicBar the same size so it fits the screen?

  • Not at this time.
  • It will always fit on screen but some buttons may get pushed into the side drawer of the MorphicBar. If they do, you can access them by clicking on the arrow key next to the Morphic icon.

On the customizing tool, why does the “Open an App” button only allow me to choose from apps on a limited list?

There are three reasons.

  1. The Custom MorphicBar Tool cannot see which applications are on a computer so it must use a premade list.
  2. The tool cannot be designed to enter any program name – since a program name alone is not sufficient to launch an app. A full path or other method is needed to launch an app.
  3. For security reasons, it is not safe to allow people to create a button that is able to launch arbitrary programs or processes on someone else’s computer.

Note: Institutions’ IT departments can make custom application buttons for use on their computers

What is a Morphic Enterprise installation and how does it differ from a regular Morphic installation or a Plus subscription?

  • An Enterprise installation of Morphic is one that is installed on a large number of computers at an institution, company, or organization.
    • For example,
      • All of the computers at a library
      • All of the computers at a school
      • All of the computers at a company
  • An Enterprise installation may include any or all of the following:
    • Configuring large numbers of computers to all look the same
    • Configuring all of the computers in a room to be the same (but different than other rooms)
    • Configuring computers to be the same for people carrying out the same task
    • Configuring each computer to be different (like a Plus subscription)

 

How will Morphic help my employees/students?

  • See the home page of the Morphic website for different ways that Morphic can help different types of users. Follow the links for each example on the home page for more detailed descriptions.

 

What if the user wants assistive technology the Institution has not licensed?

  • This depends on what the assistive technology manufacturer will allow. Morphic will activate (or install if the location supports Morphic’s Installation on Demand (IoD) feature) any assistive technology where one of the following is true
    • The location has a license for the AT that is available for use by the person
    • The person has their own license and the AT manufacturer allows us to activate the AT for that person whenever they use any Morphic computer
    • The person (or location) has arranged with Morphic to use one of Morphic’s licenses for that AT from the manufacturer.
  • If there is no valid license available – then Morphic will not install or activate the assistive technology for the user.

How do I know what code is being placed on my institution's machines?

  • Morphic is open source. All institutions are given a copy they can evaluate. They can also go to our public archive and see the code directly.

What resources or staff time will this require?

  • Installing the Free Enterprise version of Morphic takes very little effort. It is a simple .msi (on Windows ) or pkg (on macOS) file that is designed for mass deployment from a central location.
  • It takes seconds to install on an SSD machine; a bit longer on a spinning disk.
  • If the enterprise wants custom buttons, then a simple JSON file is also installed that lists which buttons should be added to the basic MorphicBar.
  • If the enterprise wants extra capabilities or wants to link Morphic into the institution’s SSO, etc. then additional effort may be needed depending on what exactly they want.

What does Morphic require from the IT department?

  • Deciding which extra buttons the institution wants on their MorphicBar
  • Installing Morphic and the config.json file on each computer
  • Applying updates from time to time.

What level and kinds of support can the Morphic team provide my institution and IT department?

  • For the Free Enterprise installations of Morphic
    • We rely on the institution to provide level 1 user support if they are using the Free Enterprise version of Morphic.
    • Morphic provides level 2 support to the level 1 support personnel at the enterprise – and provides all technical support for any bugs.
  • For PAID Enterprise installations of Morphic
    • The level of support to both individual users at the institution and to the institution’s support staff is determined as part of the contract.

What is Assistive Technology or AT?

  • AT stands for Assistive Technology.
  • An assistive technology is any technology that a person with a disability uses to carry out some task that a person without a disability would not need technology to accomplish.
  • Some technologies act as both assistive technologies and regular technologies at the same time. For example, a smartphone may be used as an ordinary smartphone by a person who is blind but may also be the way they see, identify things in their environment, and navigate through a building.

What assistive technology do I have access to through Morphic? Does Morphic work with all assistive technologies?

  • Morphic works with a wide variety of assistive technology software programs.
  • The list of software that will work with Morphic is constantly expanding as we work with AT manufacturers to “on board” their software.
  • If you are interested in whether a particular piece of software will work with Morphic, please write to info@morphic.org

Does Morphic add any accessibility features to my computer, or does it only take advantage of built in or installed AT?

  • Morphic does a mixture of these.
    • Morphic makes already existing accessibility features on your computer easier to find and use.
    • Morphic can install, launch and configure 3rd party assistive technologies.
    • Morphic adds a few new capabilities where they would not otherwise be available. For example a “Read Selected” feature for Windows that works with all programs and a much simpler, easy to use “Focus” feature.

What do we get for free and what costs money? If we want JAWS, Zoomtext, Read & Write (for example) to be available on all of our computers, would there be a cost?

Will my specific accessibility settings be saved every time I use my computer?

Is Morphic keyboard accessible?

  • Yes. Morphic is keyboard accessible. It can be fully operated from the keyboard.

Does Morphic interfere with keyboard accessibility?

  •  No, Morphic does not interfere with your ability to access any other part of your computer using your keyboard.

How can I quickly access dictation or other accessibility features not included in the MorphicBasic bar?

  • You can quickly access features not included in the MorphicBasic bar by right clicking the Morphic icon on the bar or in the tray and selecting “More settings to make the computer easier”.

How might Morphic help our site in making assistive technology (AT) available?

  • With Morphic Installation on Demand (IoD), you can have all of the assistive technologies that Morphic supports be available on any and all of your computers — on demand. That is, you can have it so that your students, patrons, or employees could sit down at any of the computers and the assistive technologies they need would show up on that computer and be configured for them. This would provide true digital equity for the first time for assistive technology users.

Is Morphic free? Or is there a cost for some aspects?

  • The basic features of Morphic are free and will remain free.
  • The Plus subscription for Morphic is currently free. In the future, there will be a monthly or annual cost for the subscription. The cost is not yet determined since it will be somewhat offset by sponsors. However, it will not cost more than a couple of lattes (fancy coffees) per month.
  • Free Enterprise installations are of course free.
  • The cost of Full Paid Enterprise installations depends on the specific features, functions and support desired.

I want a Morphic Plus subscription but I can’t afford it. Is there any way I can get it?

  • You can sign up for our Early Release Program and, for a limited time, get Morphic Plus free for life.
  • After that, we intend to have a program where people can get free sponsored subscriptions who otherwise could not afford it.

Is there a satisfaction guarantee?

  • Yes. You can get a refund at any time.

What do we get for free and what costs money? If we want JAWS, Zoomtext, Read & Write (for example) to be available on all of our computers would there be a cost?

  • The best way to see a full list of the free basic features of Morphic and a Free Enterprise installation is to visit the Compare Features page on this Morphic website.
  • However, a brief summary would be:
    • Free features
      • The basic features of Morphic that are free for everyone include:
        • Eight 1-click features on the MorphicBar plus more in the Morphic menu
        • An auto-personalization feature that allows anyone with saved settings (usability/accessibility and AT settings), or who has a custom MorphicBar to be able to use them on any computer with Morphic installed on it.
      • Free Enterprise installations provide all the features above plus the ability to add 3 additional buttons to the MorphicBar selected by the enterprise.
      • The first 5000 people signing up for our Morphic Early Feedback program can get the Plus Subscription for Morphic free of charge – for life.
        • The Plus subscription allows you to create custom MorphicBars for yourself or for others.
    • Features that have a cost
      • The Plus subscription – will have a cost (aside from the first 5000 people who sign up for the feedback program who will get it free for life as noted above). The cost for the subscription after that has not been determined since it is affected by the level of sponsorship we have in place when the grant ends. But it will be less than the cost of a couple of lattes a month.
      • Installation on Demand (IoD) – does not have a cost to the person who uses it. But there will be a cost for an organization to offer IoD. The cost mostly consists of the cost for the assistive technology licenses for the commercial AT installed. (We do not install and activate any commercial AT that is not paid for.)
      • Special IT dept configurations. – If an IT department wants to host Morphic itself, or integrate Morphic with their single sign on, or other special configuration – then there may be costs depending on what is desired.

What if I’m having trouble with one of the Morphic features, who should I ask for help?

How do I report a problem or bug in Morphic?

  • In the event you have a problem – send an email to support@morphic.org describing the bug or problem. Be as clear as possible and let us know if you can replicate the problem and how we could do so. Our team will contact you.

How do I contact someone?

  • For general questions, you can contact info@morphic.org.
  • For specific problems or questions about a particular installation, you can contact support@morphic.org. For your convenience, there is also a form below.

What customer support can we expect?

  • We have FAQ’s available about each feature of Morphic as well as a demo video explaining what each feature is.
  • If you cannot find the answer to your question(s) on our website, please feel free to contact support@morphic.org or fill out the form below. Since the basic Morphic features are being made available for free- support is limited.

What personal information do you collect about me - and why do you need it?

  • We do not collect any personal information about you, unless you sign up for an account.
    • Even then, we only collect what personal information is needed to operate the features of Morphic, and it is kept secure and not shared or sold.
  • If you do sign up for an account:
    • We ask you for your email address.
      • We need this to identify your account when you sign in. We encrypt this information (and your password). We ONLY use it to identify which account is yours when you sign in and use Morphic – or if you ask us for help – or to delete your account if you ask us to.
    • If you store your settings in Morphic, or create a custom MorphicBar, and have names or phone numbers in the buttons on that bar – you may be storing some personal information on our secure servers.
      • That information is stored on our server so that we can apply those settings or show that MorphicBar on your computer, or on other computers you use – while you are using them.
      • We only store this information if you ask us to. We only apply those settings or show your MorphicBar on another computer if you ask us to (by signing into Morphic on that computer).
  • The full Privacy Policy for Morphic can be found here.

Will my data be shared or sold to third parties?

  • No. Morphic has a very strict privacy policy against selling or monetizing your information.
    • In fact, we have set up an external Data Ethics and Privacy Council composed of privacy advocates and experts from around the world to oversee our privacy policies and practices.
  • Specifics of the privacy policy for Morphic can be found here.

Why do I need to create an account?

  • You do not need to create an account in order to use the basic features of Morphic.
    • If you want Morphic to save your setup (the accessibility and usability assistive technology settings on your computer) so that you can apply it to other computers, you need to set up an account.
    • Setting up an account creates a secure “Vault” on our server so that you can store your setup. Your setup can then be available to you when you are on other computers so you can set up the accessibility and usability and assistive technologies on that computer the same way.
    • We do not store any personal information in your Vault (other than your email which we use to identify which fault is yours).
  • You also need an account if you are going to use the Plus subscription features of Morphic.
    • Again this is only required so that you have a secure place to store which buttons do you want to have on your custom MorphicBar — and that you can sign in to apply that MorphicBar to other computers.

If I use Morphic on a public computer, like at my library, does that mean that others have access to my settings and information?

  • No. When you sign in – we apply your settings and MorphicBars to that computer. When you sign out that information all disappears. No information about you is left on the computer by Morphic.

I heard that children under 13 cannot sign up for Morphic. What if I want to use it with my child under 13? What if I am a teacher?

  • The privacy policy states that children under 13 years of age cannot sign up for Morphic THEMSELVES. There is nothing to prevent a parent or guardian from signing up for Morphic on behalf their children.
  • Specifically our privacy policy reads:
    • People under the age 13 years of age. If you are under 13, please do not attempt to register for a Morphic preferences account yourself, or send any personal information about yourself to us. Have a parent or guardian do it for you. If we learn that we have collected personal information directly from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us with personal information, and not their parent or guardian, please contact us via email at privacy@Morphic.org
  • Teachers should follow the same procedures they do for getting permission to use any educational and other software that is on computers they use with their students under 13. Generally, parents give blanket permission for schools to use the software on computers with students as part of signing their children up for school.

Can I ask that any personal information stored about me be deleted?

  • Yes. At any time.
    • The only personal information stored about you however is
      • Your email address – used to identify your account as yours when you log in or if you lose your password, and
      • the information in your buttons, if you have a custom MorphicBar.
  • Neither of these are used for anything except storing your computer and MorphicBar setups so you can apply them to other computers.
    • This information is encrypted.
    • It is not mined or shared or used in any way except to make the program work (i.e. to allow you to apply your setups to different computers and to show any custom MorphicBar(s) on your computer).
  • To delete all your personal information from our system we simply delete your account and all saved settings and MorphicBars.
  • We can do this at any time you request.
    • Just send an email to DeleteAccount@morphic.org.
    • We will send an email to confirm that you want the account deleted – and then delete it on receipt of your confirmation.
    • Deletion of an account is not reversible. But you can sign up for another later if you wish and start afresh.

What happens if I delete my account ?

  • You will still be able to use the basic buttons and features on a MorphicBar without an account.
  • But you cannot sign in of course (without an account to sign into) and cannot have any custom MorphicBars (because we won’t know who you are if you are not signed in).

Does Morphic comply with FERPA?

  • Morphic complies with FERPA.  For information on FERPA and the measures that Raising the Floor takes to comply with FERPA see the special page on FERPA and Morphic.
  • If a parent or eligible student would like to access, review, or request deletion of student information associated with Morphic, they may contact us at privacy@morphic.org or  dpo@raisingthefloor.org.

Is Morphic an App, an overlay, or something else?

  • Morphic is an application that is installed on your computer.

Does it work just on Web pages or work with computer applications as well?

  • Morphic’s features work in browsers and almost all other software on a computer as well.

How do assistive technologies like JAWS or Read and Write interact with Morphic?

  • Morphic can launch and configure Jaws and other compatible assistive technologies. If you have Installation on Demand (IoD) at your site, then Morphic can also install these programs on a computer when you sit down to it (if your preferences say that you would like Jaws to be used on computers).

Will buttons on the MorphicBar take me to my Email, FaceBook or Google etc. accounts directly or will I still have to sign in to them?

  • It will take you directly to these web applications but you will still need to log in since Morphic does not see, capture, or store any passwords.
  • On your personal computer, you may not need to sign in often since you can have your computer remember your password or have the website remember you.
  • For public computers, you will need to sign in each time.

Where did Morphic come from?

  • Morphic was created by an international consortium of people and organizations working together.
  • Morphic draws from many earlier research projects at the IDRC at OCAD University in Toronto, at the Trace Center at University of Wisconsin-Madison, and a multitude of European partners.
  • The final development was overseen by the Trace R&D Center at the University of Maryland and Raising the Floor, a non-profit organization that is now hosting Morphic and making it available.
  • For more information see About Us.

Who contributed to the development of Morphic and its technologies?

Why was Morphic created?

  • Our mission with Morphic is to help make personal computers easier to use. We believe that everyone, including both those with disabilities as well as those who simply find today’s technology too confusing or difficult, should be able to access the many benefits computers have to offer.

How is Morphic funded?

Who are your development partners?

How can I participate in efforts to improve Morphic?

  • You can report any problems you have while using Morphic.
    • Be specific and tell us if you can get the problem to reliably re-appear ( and how we can do so).
    • Pictures or even videos are very helpful.
  • You can provide suggestions.
    • We are always looking for ways to improve Morphic or add new features to make computers easier to use
  • You can volunteer for usability testing.
    • As we create new features, it is great to have people who can try them and help us make them better and easier to use.
  • If you speak a foreign language.
    • We are looking for people who can help check the translations of Morphic into different languages to be sure the translations are accurate.
  • Contact us at contribute@morphic.org

How can I help get the word out about Morphic?

  • Helping us get the word out is greatly appreciated.
  • Some things you might consider
    • Telling your friends or colleagues about it
    • Putting articles or mentions in a newsletter
    • Helping us to find ways to disseminate information on Morphic (Podcasts, seminars, hanbooks, etc.)
    • Inviting us to present at your meetings (local meetings or conferences)
    • Letting us know people we should be reaching out to.

How do I provide a donation to help support the free distribution of Morphic?

  • Donations large and small are appreciated.
  • We use donations to keep the costs down and to provide all of the free versions of Morphic.
  • Contact us at contribute@morphic.org

Are there named sponsorships available?

  • Yes. It is possible for anyone to sponsor free versions of Morphic. This can be done by individuals, organizations, or areas.
  • Companies, foundations, or people providing large donations can have their names put on the copies of Morphic that they are sponsoring.
    • For example, a person or foundation who sponsors Morphic for all of the libraries, schools, senior citizen centers, etc. in their city, area, or state would have “Sponsored by XXXX” on all those MorphicBars.

Can I just donate anonymously? And what if I don't have much money?

  • Yes, you can always donate anonymously.
  • Donations of all sizes are welcome. Lots of little donations add up quickly.

How do I get in contact with you if I would like to contribute?

 

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